Privacy Policy

Introduction

This Privacy Policy explains how Prime Tech & Clinical Services Ltd (“we”, “our”, or “us”) may collect, use, store, and protect personal information through this website and any related services.

We are committed to handling personal data responsibly and in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

About Us

Prime Tech & Clinical Services Ltd is a company registered in England and Wales.

Company No.: 17020129
Registered office: 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

Information We May Collect

Depending on how you interact with our website and services, we may collect the following types of personal information:

• Contact details (such as name and email address)
• Account information (if you register or use marketplace features)
• Order and transaction information
• Communication records (including enquiries and support requests)
• Technical data (such as IP address, browser type, and usage data)

We may also receive information that you choose to provide directly through forms, account registration, or service interactions.

How We Use Your Information

We may use personal information where relevant to:

• Provide and operate our website and marketplace services
• Process enquiries, orders, and transactions
• Manage user accounts and customer relationships
• Improve website functionality and user experience
• Maintain security and prevent misuse of our services
• Comply with legal and regulatory obligations

Legal Basis for Processing

We process personal data where we have a lawful basis to do so, which may include:

• Performance of a contract (e.g. providing requested services)
• Legitimate interests (e.g. improving services and maintaining security)
• Legal obligations (e.g. compliance with applicable laws)
• Consent, where applicable

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to meet legal, accounting, or reporting requirements.

Cookies and Technical Data

Our website may use cookies or similar technologies to improve functionality, analyse usage, and enhance user experience. You may control or disable cookies through your browser settings.

Data Sharing

We may share personal information where necessary with:

• Service providers supporting our website or business operations
• Professional advisers (such as legal or accounting services)
• Regulatory or law enforcement authorities where required by law

We do not sell personal data to third parties.

Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure. However, no system can be guaranteed to be completely secure.

Your Rights

Under UK data protection law, you may have rights including:

• The right to access your personal data
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to restrict or object to processing
• The right to data portability

You may also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Third-Party Links

This website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact

If you have any questions about this Privacy Policy or how your data is handled, you may contact:

Prime Tech & Clinical Services Ltd
Company No. 17020129
Registered office: 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ